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I had placed an order a few days ago and it was saying that there was a link error when I tryed to confirm my order so I kept trying but nothing so I thought nothing of it until my bank called me because they saw the amount of transactions that were done but my bank...
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NuMe
NuMe
NuMe Verified Representative

Hi, can you please let me know if your situation was handled properly? I know it was quite a few months ago and I am hoping that the transaction/charges were voided. You can r...

NuMe
NuMe
NuMe Verified Representative

The NuMe Customer Care Team always works to provide high quality customer service that matches our high quality tools, and if your experience with my team was anything but exc...

1.0
#842354
NuMe - Lustrum Curling Iron Review from Birmingham, Birmingham
I purchased a Lustrum set 4 months ago. My favourite one amongst them was the 32 mm wand. It was working fabulously while I was in India. Now I'm the middle east and for some odd reason the 32 mm won't heat up while all the others will. I tagged nume style on my...
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NuMe
NuMe
NuMe Verified Representative

All NuMe tools purchased from our site or authorized re-sellers come with a 1 year Limited Manufacturer's Warranty, which allows you to replace and continue to use the tools y...

3.6
I liked
  • Among the lustrum set
  • That it curls my hair just the way i want it
  • 32mm was my favourite
#831916
I ordered a black Titian 3 set and received a pink Titian 3. I'm not a big fan of pink so I wanted to exchange it for a black set. The customer service rep Denise for an exchange. She told me she would give me 15% off the pink set I was sent. I didn't want that. She...
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NuMe
NuMe
NuMe Verified Representative

The NuMe Customer Care Team always works to provide high quality customer service that matches our high quality tools, and if your experience with my team was anything but exc...

1.3
I didn't like
  • Mistake in order
  • Horrible customer service
#830672
I bought a hair straighten from this company several years ago and it stopped working after 2 months of use. I should have tried to exchange it right away but life happened and I thought well it has a 5 yr warranty. Needless to say, the company has changed their policy...
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NuMe
NuMe
NuMe Verified Representative

The NuMe Customer Care Team always works to provide high quality customer service that matches our high quality tools, and if your experience with my team was anything but exc...

1.2
#828219
I just want to start off by saying this is my first time ever writing a review for a company. I felt I had to because of such horrible customer service. I bought the curling wand with the three size barrels. I loved the way it curled and had no complaints until about 3...
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NuMe
NuMe
NuMe Verified Representative

The NuMe Customer Care Team always works to provide high quality customer service that matches our high quality tools, and if your experience with my team was anything but exc...

2.0
I didn't like
  • Horrible customer service
  • Quality or customer service
  • Worst customer service
#825945
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Nume Titan 3 Review

Terrible company! You will never get a human on the phone. The titan 3 has buttons in the exact spot your hand lies, so you turn it off every time you use it. The style setter burns even healthy hair off. This company will double charge you, send more products without your consent, and does not accept returns. Buy a chi and forget you ever heard of this terrible company.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
#820737
I received the NuMe Lustrum wand set as a Christmas present, along with a coupon that guaranteed $110 off of my next purchase. The card the deal came on had an expiration date (which has not been met yet) and did not mention anything about a minimum price I had to pay...
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NuMe
NuMe
NuMe Verified Representative

Hi Dani. We usually try to extend our customer favorites to allow our customers to take advantage of amazing deals and get the tool they have their heart set on. It is very ra...

NuMe
NuMe
NuMe Verified Representative

The NuMe Customer Care Team always works to provide high quality customer service that matches our high quality tools, and if your experience with my team was anything but exc...

1.8
#813461
hello ladies!i bought a curling wand 32mm and hair care product which gave me very bad allergy right after i applied so i have been wanting to return the hair care product so about that i emailed about what happened but she replied me after couple days and said hair...
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NuMe
NuMe
NuMe Verified Representative

Please email me at "support@numestyle.freshdesk.com" and put "attn:Amy" to reach myself, the Customer Care Manager. We provide ourselves on providing quality customer experien...

1.0
I didn't like
  • Quality is so poor it is unusable
  • Horrible customer service
#811651

Recently, I ordered the Classic Couple set from the seasonal collection on their website. I was able to choose any classic wand and flat iron of my choice for around $54 (it was $63, but I had a discount code). I figured this was a good deal, since the retail price at...
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NuMe
NuMe
NuMe Verified Representative

The NuMe Customer Care Team always works to provide high quality customer service that matches our high quality tools, and if your experience with my team was anything but exc...

#802603
Nume Lustrum Review from Atlanta, Georgia
Awww I feel for u and ur bad experience ..I'm sorry that happens..yes mistakes do happen and it just happend to u with there company ..maybe cuz it was so close to Christmas that that had a lot of order more the usual...but I bought the 5-in one curling set $240 paid...
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5.0
#801259