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This company does not honor those coupons or promotions. I purchased a products and was given a coupon for my next purchase which was a pretty good coupon so I decided to use it for a wand, but the coupon amount changed. It does state on the coupon that it's subject to...
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NuMe
NuMe
NuMe Verified Representative

We usually try to extend our customer favorites to allow our customers to take advantage of amazing deals and get the tool they have their heart set on. It is very rare that w...

1.0
#788879
Worst straightener I have ever bought. Pulls my hair and doesn't even straighten my hair. When I tried to stop my first order I called for 2 days and not one person ever answered the phone. HORRIBLE COMPANY AND PRODUCT!
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NuMe
NuMe
NuMe Verified Representative

Hi, I'm so sorry about your bad experience with us. I know it was a while ago but I would love to know if they ever got back to you and which straightener you purchased. If I ...

1.7
#784762
Worst company ever ITS BEEN A MONTH STILL NO REFUND the product was *** and didn't work and no one is ever available on their customer service I've called maybe 15 times I'm so pissed off they need to be shut down the iron didn't even work proper and I am sick of this...
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NuMe
NuMe
NuMe Verified Representative

The NuMe Customer Care Team always works to provide high quality customer service that matches our high quality tools, and if your experience with my team was anything but exc...

I didn't like
  • Quality is so poor it is unusable
#782627
I too bought the NuMe 32MM Magic Wand and used it a few times and now it won't heat past 246 degrees UNLESS you 45 minutes (yes I timed it) and then it hit 336 degrees. Usable at the temp but who has that kind of time to wait. Trying to get a hold of customer service...
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NuMe
NuMe
NuMe Verified Representative

I am sorry to hear that you were not able to enjoy your curling wand. Our tools are made from high quality materials, unlike drug store brands, which are built with cheaper pl...

2.5
I didn't like
  • Quality is so poor it is unusable
#781607
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Nume 32 Mm Magic Curling Wand Review

It took over 4 wks to receive my curling wand and on receipt of it,it does not work.I have emailed them several times stating the item is faulty and to ask for a replacement to be sent,they are ignoring all my emails and given that i live in the uk i doubt there is much else i can do.Just some decent customer service and acknowledgement of my emails would be nice.
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Nume Curling Wand Review

I ordered two wands during Black Friday when they had huge savings, which was almost 3 months ago now. I've received one wand but one never arrived and I have emailed and emailed and then they claimed they lost the reshipment! the company is *** from all the reviews I've seen! how can taking people's money and not delivering the product be legal?
1.1
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Staff
Website
#770930
It has been two months since I ordered my product. I have tried many, many times to get in touch with them. If you call an automated voice message tells you their call *** is full and hangs up. They do not have any other way of contacting them besides creating a...
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NuMe
NuMe
NuMe Verified Representative

Please email us at "support@numestyle.freshdesk.com" and put "attn:Amy" to reach myself, the Customer Care Manager. I would be happy to review your service ticket and provide ...

Anonymous
Anonymous

Wow... I was just at the check out screen about to buy, so glad I read this. The "super discounted" coupon codes are inciting but... No way I'm purchasing from a company like ...

#769589
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Nume Curling Wand Review

Ordered one of the wand sets and the 32mm keeps on being defective. They gave me a new one and it broke again. They sent me a new wand and it's still deceive! Really ridiculous.
1.0
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Website
#768848
It has been 3 months since I ordered...3 months and I have yet to see my order or receive any notification of its expected arrival...I have opened 3 tickets, the last requesting a refund..none have been answered. I received an email that was auto generated saying that...
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NuMe
NuMe
NuMe Verified Representative

The NuMe Customer Care Team always works to provide high quality customer service that matches our high quality tools, and if your experience with my team was anything but exc...

Anonymous
Anonymous

Worst customer service . I have been trying to contact them for 3 weeks now and no one is ever there .. I left 4 voicemails and created 3 tickets online and no one ever replie...

1.0
I didn't like
  • Quality or customer service
  • Worst customer service
  • Dont try to accommodate their customers
#767462
Hi, I've been trying to return my gift since Christmas. I've also had my call dropped four times when trying to call about it. I also got an automated reply saying my ticket was updated to "resolved" status but NO ONE HAS EVER HELPED ME. I just want someone to contact...
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NuMe
NuMe
NuMe Verified Representative

The NuMe Customer Care Team always works to provide high quality customer service that matches our high quality tools, and if your experience with my team was anything but exc...

2.8
I didn't like
  • Horrible customer service
  • Worst customer service
  • Quality or customer service
#764688