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I ordered a hair curling device for my 13-year-old daughter's Christmas present. Placed the order on 28 October. Eventually received a tracking number telling me the item had arrived in a UK customs office at Isleworth on 9 November. Left it a while, as I understand...
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Company wrote 0 private and 1 public responses to the review from Dec 19, 2014.
NuMe
NuMe
NuMe Verified Representative

Hello Bernard. I am sorry to hear that you have had a negative experience with my team. As the Customer Care Manager, I would be happy to help improve your customer experience...

#572019
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Online Order Review

It's been a month and a half and I never received the 7 items I ordered from Nume. They have possibly the worst costumer service I have ever been witness to. They will take your money and you will never hear from them again. Except for their promotional emails.
Company wrote 0 public responses to the review from Dec 18, 2014.
Lasalle, Quebec
#571589
I ordered the megastar flat iron with the coupon code 'THANKSNUME' for the total price of $78.15. After I sent payment - I checked my email and saw that I was charged $229.99! I have 1 ticket open for about 4-5 days now with no response. I've been trying to get a hold...
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Company wrote 1 public responses to the review from Dec 04, 2014.
NuMe
NuMe
NuMe Verified Representative

I am sorry to hear that you have had a negative experience with my team. As the Customer Care Manager, I would be happy to help improve your customer experience. Please email ...

#565500
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Curling Wand Review

DO NOT BUY FROM NUME!! I ordered 1 curling wand from their site and they charged me 3 times for the same thing! They disconnected their customer service number. There is no way to get into contact with them. They do not respond to emails either. WORST COMPANY EVERY. IT IS A SCAM TO GET YOUR MONEY!!
Company wrote 0 public responses to the review from Dec 03, 2014.
1.0
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Website
#565228

I recently ordered from their website on Friday morning November 28, 2014 . When I tried making my purchase it said there was an error to try again. When I tried again there was still the same error occurring. A few minutes later I looked at my Chase account and...
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Company wrote 1 public responses to the review from Dec 02, 2014.
NuMe
NuMe
NuMe Verified Representative

The NuMe Customer Care Team always works to provide high quality customer service that matches our high quality tools, and if our customer experience with my team was anything...

Anonymous
Anonymous

Yep, and some dumb girls are dumb enough to buy from this crappy company. THEIR PRODUCTS ARE *** AND THEY DON'T WORK ANY DIFFERENT OR ANY BETTER FROM THE OTHER CURLING IRONS/S...

1.0
I didn't like
  • Worst customer service
#564865
Not only is this flat iron bad quality, but the customer service is horrible and unfair! I purchased a flat iron from this company using a gift voucher of $110 given to me through Ipsy subscription service(NuMe must give out large vouchers because their products aren't...
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Company wrote 0 private and 1 public responses to the review from May 29, 2013.
NuMe
NuMe
NuMe Verified Representative

The NuMe Customer Care Team always works to provide high quality customer service that matches our high quality tools, and if your experience with my team was anything but exc...

Anonymous
Anonymous

I had the customer rep named jazzy tell me to shut up and stop talking on the phone. Lousy service and products.

#412990