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I bought the Nume 8 in 1 styling wand on Nov. 15th of last year. I havent had a single problem with it until yesterday the on/off switch just stopped working. I tried a different outlet and still wasnt working. I spent $200 on a wand that lasted not even 3 months.. I...
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#1005359
Loved my Nume 5 in one curling wand. Plugged it in one day and it popped! The wand blew out and is no longer working. I checked the outlet and it was working perfectly. Plugged the wand back in the outlet and it didn't heat up, indicator light did not turn red. Waited...
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#999546
I got my NuMe Titan 3 for Christmas last year and it worked great! Well at least for like 3 months until it stopped heating up properly. I had to for the longest time position any of the wands on the main cord at weird angles just for it to even heat up a little!! Now...
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2.2
I liked
  • Products and the packaging is great
I didn't like
  • Titain 3 when it stopped working
#995216
BUYER BEWARE! Bought a defective curling iron from Nume. The unit heats erratically and I keep getting an "ERR" message on the LCD display. I followed all the steps in the troubleshooting guide, but I can't get the unit to hold heat. Tried to contact Nume for...
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1.0
#993859
I am shocked that Nume checks this site. I was trying to contact them but none of their websites worked and no one answered the phone. About a week ago, I got an email from Nume asking me to contact their customer service directly. They wanted to replace the product....
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Anonymous
Anonymous

How did you get ahold of them? My wand blew up and caught on fire while I was using it!

3.6
#992652
Hi there, I absolutely love Nume products. I received the Nume Titan 3 Curling Iron as a gift and I have been loving it. It recently blew on me and would not turn back on. I plugged it in and it heat up within 5 minutes. I started curling my hair; and then all of a...
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Anonymous
NuMe Customer Care

Hi there,We're so sorry to hear about the troubles with your Titan 3. We do have a 1 Year Limited Warranty on all of our heat styling tools so if you are currently experiencin...

Anonymous
Stephanie

Looks like a trend of bad products I also purchased a set and I continuously get error message and no heating. I by no means agree with the 49.99 for a replacement under warra...

1.7
#963683
Do not buy this product.... mine *** stopped working all of a sudden.... out of nowhere.... 250$ product that stopped working out of nowhere and for NO reason.
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NuMe
Anonymous
NuMe Verified Representative

email Anne at anne@numeusa.com, she will help you out!

Anonymous
Anonymous

I had excellent customer service! One of my wands didn't work and I emailed the company and they sent me a replacement - no questions asked.

#961894
Show

Short Review on November 22, 2016

WORST straightener ever! Do not spend your money on one. Completely fried my hair.
#959421
Bought the lustrum set and loved it for 2 months. Then the swivel cord stopped working and now i have to hold it in a certain position for it to heat up. Not worth the money for how long it lasts, Poor quality, Would love a replacement or refund. Out money and no...
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NuMe
NuMe
NuMe Verified Representative

Hi. Thank you for sharing your feedback and I'm sorry to hear that you were not able to enjoy your tool for very long. Our products are some of the best quality tools in the i...

Anonymous
***ed

OK I thought I had done something wrong. I bought the same set only had it for about 4 months and it keeps turning off. I also have to hold the swivel cord a certain way. I pa...

Resolved

I have never had a bad experience with any curling or straightening products before. The NuMe 25mm curling want (titanium) burned my hair SO bad I had to chop it off and watch it break out for months. It was a traumatizing experience and I lost so much hair. I will...
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user55364982
user55364982

Following my complaint, Nume contacted me and were very kind to send out another curling wand, this time it was ceramic, to ensure that it wouldn't be damaging to my hair (fre...

NuMe
NuMe
NuMe Verified Representative

As with any beauty product, it takes finding the right tool for your hair type to find the match made in heaven. If the power of the Titan 3 is overwhelming for your hair type...

#942055