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Ok so my wand literally started smoking at the cord after a week and they deleted all my reviews smh
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Company wrote 1 public responses to the review from Jan 26.
NuMe
NuMe
NuMe Verified Representative

Hi there,I'm so sorry to hear about the troubles with your tool! We'd love to sort this out for you. If you could please email us directly with your order details so we can ma...

1.7
#1176533
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NuMe Customer Service is trash

Don’t give you a return label, so you have to pay at least $20 to ship heavy items back, they charge a $14.95 exchange fee and are literally impossible to get on the phone. The 2 times i got them on the phone, they put me on a 8 minute hold to later put me on another to speak with a supervisor. All i needed was the exchange my UNOPENED curler for the thicker barrel one for the same price. They could not back up the reasoning for their charges. Felt like i was dealing with a 5 year old
Company wrote 0 public responses to the review from Jan 02.
1.0
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#1160431

I bought the titan 3 barrel set that came with a hair straightener as well as a few other products. The straightener is garbage. Totally fried my hair after one use. I never used it again. The curling iron was amazing but didn't even last me 6 months. An error code...
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Company wrote 0 private or public responses to the review from Oct 25, 2017.
1.0
#1120610
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NuMe - Terrible customer service

I bought a 32mm magic wand and it completely stopped working! Reaching out to Nume was near impossible and I tried on different platforms like email and Instagram, but no answer. It's sad to spend 110$ plus shipping and duties and have the product last only one year...
Company wrote 0 private or public responses to the review from Jul 18, 2017.
1.9
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Website
#1075772
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NuMe - Seriously :(

Why when I turn on my nu•me magic wand (25mm) does it turns red and says Err. Does anyone know how to fix this problem.? Please and thank you.
Company wrote 0 private or public responses to the review from May 31, 2017.
1.9
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Website
#1054174
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Nume curler

Stopped working out of nowhere
Company wrote 0 public responses to the review from May 17, 2017.
1.0
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Website
#1048689
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NuMe - Flat Iron Review

So I loved my nume wand until the heated part the wand fell off from the base, and almost burned my face!! It took me multiple emails over 2 weeks to get someone to actually respond, and once they did they told me to pay to ship it back, and then they would evaluate to see if they could replace it for $30.... sooo if your product breaks and almost burns my face I have to pay and not even be guarantee a replacement??
Company wrote 0 private or public responses to the review from Apr 11, 2017.
2.8
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#1032829
First I didnt want to purchase the NUME products but my daughter insisted that she wanted the NuMe Octowand 8 Barrel Curling Iron Set and Nume Blowout Boutique Set Hair Dryer Ionic Megastar flat iron turquoise . She pursued me that their the best items and have the...
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Company wrote 0 public responses to the review from Feb 17, 2017.
#1010006
I bought the Nume 8 in 1 styling wand on Nov. 15th of last year. I havent had a single problem with it until yesterday the on/off switch just stopped working. I tried a different outlet and still wasnt working. I spent $200 on a wand that lasted not even 3 months.. I...
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Company wrote 0 public responses to the review from Feb 09, 2017.
#1005359
Loved my Nume 5 in one curling wand. Plugged it in one day and it popped! The wand blew out and is no longer working. I checked the outlet and it was working perfectly. Plugged the wand back in the outlet and it didn't heat up, indicator light did not turn red. Waited...
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Company wrote 0 public responses to the review from Jan 29, 2017.
#999546