Not resolved

Loved my Nume 5 in one curling wand. Plugged it in one day and it popped!

The wand blew out and is no longer working. I checked the outlet and it was working perfectly. Plugged the wand back in the outlet and it didn't heat up, indicator light did not turn red. Waited several hours later, figuring by some miracle would turn on again.

Tried a different outlet still the curling wand did not work at all. Even switched barrels, nothing. Completely dead. I tried accessing the Nume website, only to find its "offline"?

Can't find any means to contact the company directly.

All I need is the base of the wand, because the barrels really don't have any electrical charge unless it's snapped on the base. And the base is where it blew out.

Product or Service Mentioned: Nume Lustrum Curling Iron.

Reason of review: Damaged or defective.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Jan 29, 2017.
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