Product: Nume Customer Care Clear all filters (0 of 2 reviews match)
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NuMe Customer Service is trash

Don’t give you a return label, so you have to pay at least $20 to ship heavy items back, they charge a $14.95 exchange fee and are literally impossible to get on the phone. The 2 times i got them on the phone, they put me on a 8 minute hold to later put me on another to speak with a supervisor. All i needed was the exchange my UNOPENED curler for the thicker barrel one for the same price. They could not back up the reasoning for their charges. Felt like i was dealing with a 5 year old
1.0
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Nume Customer Care
#1160431
I am shocked that Nume checks this site. I was trying to contact them but none of their websites worked and no one answered the phone. About a week ago, I got an email from Nume asking me to contact their customer service directly. They wanted to replace the product....
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Anonymous
Anonymous

How did you get ahold of them? My wand blew up and caught on fire while I was using it!

3.0
Product
Nume Customer Care
#992652