3.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
1 comment

I am shocked that Nume checks this site. I was trying to contact them but none of their websites worked and no one answered the phone.

About a week ago, I got an email from Nume asking me to contact their customer service directly. They wanted to replace the product. They went above and beyond to reach me. I just realized I never signed up for a Pissed Consumer account, so they had to find my contact info by asking PC.

I ended up emailing Nume back with my contact info and the customer service manager called me within minutes. She apologized for how hard it was to get a hold of them, they had technical issues with their website and have a new site now. And they are replacing my Titan 3 curling wand. No hassle!

Thanks so much Nume.

Very pleased with your service! Also grateful for Pissed a Consumer for such a useful platform.

Product or Service Mentioned: Nume Customer Care.

Reason of review: Good customer service.

Company wrote 0 public responses to the review from Jan 17, 2017.
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Anonymous
Virginia Beach, Virginia, United States #1331031

How did you get ahold of them? My wand blew up and caught on fire while I was using it!

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