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3.5

I bought this product thinking because of the high price it would be worth it and better than my drug store flat iron. Wrong!

The packaging and shipping time was fine but the flat iron has ruined my curls and my hair. My curls were fine even when I was using a regular $30 flat iron from Walmart but Nume's flat iron has burned my hair and makes me hair smell burned after using it. I wish I would've saved my money. I bought the 3 set deal with the curling wands.

The curling wands are ok, just u satisfied with the flat iron. The YouTube reviews made me think it was worth the price.

Reason of review: Bad quality.

Location: Fredericksburg, Virginia

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NuMe

Hi. Thank you for taking the time to share your feedback and I am sorry to hear that you are not loving your new iron.

Our tools are made from high quality materials, unlike drug store brands, which are built with cheaper plastic and metal heating components. NuMe products have the ceramic heating elements for superior performance.

As with any tool, proper use gives you the best results. I would be happy to provide more information about your tool and a resolution you would be happy with.

Please email me at "support@numestyle.freshdesk.com" and put "attn:Amy" to reach myself, the Customer Care Manager. Thank you for being a NuMe customer!

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